FAQs
Do you deliver to all cities in Egypt?
Yes, we deliver to all governorates, including Cairo, Giza, Delta, and Upper Egypt.
How much is the shipping cost?
Cairo & Giza: EGP 65
Delta & Northern Egypt: EGP 75
Upper Egypt (South): EGP 95
Free shipping on orders of 4 items or more
How long does delivery take?
Orders are processed and shipped within 2–3 business days. Delivery usually takes 2–5 business days depending on your location.
Can I exchange an item?
Yes, exchange is available within 3 days of receiving your order. The item must be unused, unwashed, and in original condition.
Can I return my order?
Yes, returns are accepted within 14 days. Items must be in their original condition. Please contact our customer service to start a return.
Is there a minimum order for free shipping?
Yes, you get free shipping when you order 4 items or more.
How can I contact customer service?
You can reach us via WhatsApp, Instagram, or our website's contact form. We're happy to help!
Stay Connected
For inquiries or assistance, contact our dedicated customer support team. We are here to ensure that your experience at Al MINZ exceeds expectations.
